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  1. 8 votes
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    • Include your phone number somewhere

      I can't find your phone number anywhere. Super annoying.

      3 votes
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      • bring back the dashboard with the heska gauge.

        The heska gauge made things so easy. On new page you have to hunt for that information.

        2 votes
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        • 1 vote
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          • On the payments page, please add the account summary from the old account page that shows your statement totals, current , order total, etc.

            On the payments page, please add the account summary from the old account page that shows your statement totals, current balance, order total, etc. I do not currently see these values on the Account page either as described in some of the responses.

            1 vote
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            • 1 vote
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              • please add the Specials icon back into the shopping cart

                The specials icon has gone missing from the shopping cart. It's been a while--maybe since last major update?

                1 vote
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                • search

                  you can't search for 'hills s/d' without getting all of the science diet products. I had to look up the item codes elsewhere or scroll through pages and pages of date in order to find them

                  1 vote
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                  • Missing products

                    055706 and 055707 both MI lights are not on the site but are in OOM, please add these items to our website

                    4 votes
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                    • 1 vote
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                      • make a back to the top button

                        when scrolling through items, nice to be able to get to the top quickly.
                        OR have a go to cart at bottom of page or search option at the bottom as well

                        1 vote
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                        • Please help me with my German Shepherd

                          I was wanting to know if you have any samples of your wonderful products?
                          My Shadow has severe Hip Dysplasia and a very bad knee.
                          We have tried so many products. Some are so expensive and don't help or either Shadow hates them and the taste. I need to find some good products that he loves are that are good for him.

                          Thanks Shadow & Christina George
                          660 Cherry Trace Drive
                          Richmond, Ky 40475
                          859-624-5843

                          I need help please please getting the very best supplements for my 2 year old Shadow.
                          Different Vets have said to put him on the…

                          1 vote
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                          • Update, please

                            Everything gone from my "Purchase History", all GL codes missing, website running very slow. What is going on?

                            1 vote
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                              0 comments  ·  Other...  ·  Admin →

                              Hi K,

                              We need more information to resolve this issue.

                              Please click in Contact Us to conect with Customer service

                              For help with henryscheinvet.com, please call (800) 282-5162 option 4. Support for henryscheinvet.com is available Monday through Friday, 8 a.m. – 8 p.m. ET. Our offices are closed nationwide on January 1, Memorial Day, July 4, Labor Day, Thanksgiving Day, and December 24 and 25.

                              Thanks,

                              Rogelio Villarreal

                            • Removing items from order history

                              I used to be able to remove mistakes from my order history and now for the past few months get "An unexpected error has occurred" Please ifx this

                              1 vote
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                              • Search Discrepancies

                                When I wanted to search for Ayers Rebreathing systems I was only able to find the 0.5L unit under search term Ayers. When I changed to using the Jorvet number minus its last number I was able to see and find both the 1.0L and 0.5L size. Item #'s 022645 & 004656; the Jorvet numbers- J0248EA and J0248E.

                                1 vote
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                                  0 comments  ·  Other...  ·  Admin →
                                • Stop flashing that we need to fax an updated liscense

                                  Once is enough. Please stop flashing that we need to update the license . I will fax a copy as soon as possible.

                                  1 vote
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                                    0 comments  ·  Other...  ·  Admin →
                                  • Im3 products

                                    Any chance you could bring in more IM3 products, we like to use their High speed burs...

                                    1 vote
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                                    • 1 vote
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                                        0 comments  ·  Other...  ·  Admin →
                                      • Updates need to function.

                                        When I try to update my cart, it goes to The specified URL cannot be found. and nothing updates.

                                        1 vote
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                                        • incorrect product picture

                                          Hills z/d food, SKU 040434 shows a picture of a bag of food. Product description is 5.5oz cans, case of 24

                                          1 vote
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                                            0 comments  ·  Other...  ·  Admin →
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